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Upline: Deb & Don Casey  (603) 674-0674
Email:  UsborneDebCasey@aol.com


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Color Coding on OrderPro Online:

  We are constantly striving to improve customer satisfaction and have implemented many changes over the past year to achieve this goal. We place significant emphasis on inventory and having books in stock. However, while our OS is relatively short, it still can be an inconvenience to our customers.
 

  An enhancement has been added to Order Pro and OPOL to help with this situation. When ordering a product, three colors can appear and they are defined as follows.
 
Red = Out of Print (will not be able to add to an order). These are discontinued titles that are no longer available.
Green = Out of Stock for 7 calendar days or longer (will not be able to add to an order). This is for titles that have been on the out of stock list for a minimum of 7 days and will not be available for a period of time. These cannot be ordered. 
Yellow = Out of Stock during the last seven days (can be added to an order). The 7 calendar days allows for books going out of stock between the customer ordering the book and the consultant transmitting the order.
 
    This enhancement should help with customer satisfaction if the consultant will use the OS list on the website which is updated daily. Thanks for your cooperation as we continue to streamline our operations for improved efficiency.
 
Randall White,
President of UBAH

This website created and owned by Deb Casey, Director with Usborne Books at Home. (UBAH)  Please do not copy from this website without permission.
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